FINAL CLEARANCE: Take 20% off ‘Sale Must-Haves'

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UK US EURO TO FIT FOOT LENGTH (cm) TO FIT FOOT LENGTH (in)
6 7 39 24.6 9.7
7 8 40 25.0 9.8
8 9 41 25.4 10.0
9 10 42 27.3 10.7
10 11 44 27.8 10.9
How to measure

This size chart is for reference purposes only. 

  • Trace Your Foot: Place your foot on paper and trace around it.
  • Measure the Length: Measure the distance from the longest toe to the heel.
  • Check the Size Chart: Compare the measurement with the store's size chart.

    Return & Claims Policy:

    Return Conditions:

    • Items may be returned if they are defective, damaged during shipping, missing, or incorrectly sent. Additionally, if the size of the item is incorrect, it is eligible for return.
    • It is strongly advised that buyers review the product listing before making a purchase decision to ensure compatibility with their needs.
    • To initiate a return, buyers must contact us within 7 days of receiving the product.

    Return Process:

    • To start the return process, buyers need to send an email to customercare@jqrsports.in with images of the received footwear (from top, bottom, and side), the order number, and the reason for the return.
    • Please note that providing these details is mandatory for processing a return. Failure to do so may result in the request being rejected.
    • Used footwear cannot be returned and any associated courier costs will be borne by the customer.

    Return Policy:

    • We do not offer direct return. If you wish to receive a different item, you will need to place a new order and then initiate a return for the original product.

    Free Gift Returns:

    • Free gifts included with the purchase must be returned along with the main product.

    Partial Order Returns:

    • If you ordered multiple items and wish to return only a portion of your order, you can do so.

    Order Cancellation:

    • Orders can be cancelled only before the product has been dispatched for shipping.

     

      Claim Policy:

      Eligibility:

      • Claims are accepted for manufacturing defects only, provided that the item has been appropriately used.

       Major Manufacturing Defects:

      •  Major defects include significant issues such as damaged or discolored upper material, and broken or damaged soles or insoles.

      Return Requirements:

      • When returning an item, please ensure that all original packaging, price tags, labels, and the invoice are included.

      Non-Compliance Returns:

      • If the returned product does not meet the specified return conditions, no refund will be issued, and the item will be returned to the buyer at their expense.

       

      Refund Policy:

      Refund Process:

      • Refunds will be processed within 10 working days of receiving the returned product and after verification by the seller.
      • The refund will be issued using the same payment method originally used for the purchase.
      Note: All return requests must be made within 7 days of receiving the product. For any further clarifications or assistance, please contact us at 90340 06936 or via email at customercare@jqrsports.com

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